Register your choco needs

hey chocofan!

we still have to meet..

We are Tony's Chocolonely and we want to end exploitation in cocoa. Now you, tell us something about yourself..

I am a consumer I am a corporate customer I am a reseller

and this is who I am

first name

please check the first name

first name is required

first name cannot exceed 32 characters

last name

please check the last name

last name is required

last name cannot exceed 32 characters

email address

please check the email address

email address is required

email address cannot exceed 64 characters

and you probably also need some business information:

company name

please check the company name

company name is required

company name cannot exceed 64 characters

company number

please enter a valid company number, starting with 8 digits (may include leading zeros) or OC, SC, NI, SL, or LP followed by 6 digits

company number is required

company number cannot exceed 8 characters

UK VAT number

please enter a valid UK VAT number, typically starting with 'GB' and followed by 9 or 12 digits

UK VAT number is required unless you do not have one

UK VAT number cannot exceed 14 characters

I don't have a UK VAT number

this entry doesn't seem to be correct, please check

would you mind sending the invoices here?

invoice email address

please check the invoice email address

invoice email address is required

invoice email address cannot exceed 64 characters

we’ll send the invoice as PDF file and not by post

address line 1

please check address line 1

address is required

address line 1 cannot exceed 35 characters

address line 2

please check address line 2

address line 2 is required

address line 2 cannot exceed 35 characters

postcode

please verify that the postcode is valid and belongs to England, Wales, Scotland, or Northern Ireland

postcode is required

postcode cannot exceed 8 characters

town / city

please check the city / town name

city / town is required

city / town cannot exceed 30 characters

phone number

phone number must start with a country code (e.g., +44 or +353) and only contain the '+' symbol and digits

phone number is required

phone number is too long; check the number and make sure there are no spaces between the digits

I don't want to miss Tony's chocolate news!

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I have read and agreed to the terms of service*

you must agree to the terms of service to proceed

Nice to meet you! We are ready for you. Just hit the button and..

frequently asked questions

Where can I find and/or change my account details?

The small figure (at the top right of your account) opens your profile page. You can change your personal details by clicking on ‘edit profile’. You’ll also find an overview of your past orders, invoices, addresses and custom wrappers.

How can I pay?

We accept all major credit cards as well as PayPal.

If you have a corporate or reseller account and your order is over £250, payment on account is an option too.

Can I order on account?

Indeed you can! If you don't already have one, it’s quick and easy to set up your corporate account here.

You can pay by card or choose to pay ‘on account’ at checkout for corporate orders over £250 and we’ll invoice you.

If you're a school, foundation or other type of organisation, simply create a regular customer account and fill in the contact form. Be sure to include your organisation's details in the message and we’ll be in touch to help.

Ah, and one more thing: by ordering through our Choco Shop, you agree to Tony’s terms & conditions. Check ’em out here.

Do I get a discount with a corporate account?

Oh yes you do! Set up a corporate account and discounts will be applied automatically at checkout!

How do I create a corporate account?

We’re chuffed that you wanna buy choco for your business! You can set up your corporate account here.

And if you need any convincing as to why it’s a good idea, here are some of the pros:

1. You can pay by invoice

2. You get immediate (automatic) order confirmation

3. You can save your designs and use ’em for repeat orders

4. All your orders sit neatly in the one place

5. You’ll have a top-notch order status overview (incl. tracking links)

6. Download your invoices as PDFs

Be sure to log in with your corporate account before placing your order, so you can pay by invoice. High 5!

How much do you charge for corporate choco deliveries?

England, Scotland, Wales:

£4.60 (incl. VAT),
free for orders over £50

Northern Ireland:

£5.50 (incl. VAT),
free for orders over £50

What are your delivery times?

You can be sure as sugar, we’ll work our socks off to get your choco delivered to you in a flash - but delivery times do vary, depending on how much you’ve ordered:

1 to 250 items: 2-4 working days
251 to 500 items: 3-5 working days
501 to 3,000 items: 4-6 working days
3,001+ items: 6-12 working days

As soon as your choco has been shipped, you’ll get a track & trace link via email. So keep an eye on your inbox to check if your oh-so-sweet package is on its way. You can also check the status of your order in the ‘my orders’ tab in your account.

Noticed you’ve received two different delivery times for your two orders? It's probably because they’re arriving in separate packages!

Can I resell your personalised bars?

You can talk to one of our Tony's about that, by emailing mytonys@tonyschocolonely.com.

Got a question? We've got the answer (.. and lots of chocolate)

We’re available on working days and always up for a chat! But you can also always contact us by filling out the form below..

write to us

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