get in touch
Do you have an awesome idea for a new flavour? A burning question? Or is something going wrong with your order? Whether you have a complaint or just want to drop us a compliment, tell our Choco Fancare team by filling in this form.
your letter has been sent!
we will get back to you as quickly as possible!
We have changed the way we log in for our new website. All you need now is your email address. Once you enter it, you will immediately receive a code in your inbox that you can use to log in. Safe, easy and you'll never lose your password again!
We’re chuffed that you wanna buy choc for your biz! Together, we’ll end exploitation in cocoa.
Set up your business account here. Some pros:
- Request pay by invoice
- Immediate (automatic) order confirmation
- You can save your designs and use ’em for repeat orders
- All your orders in 1 place
- A top-notch order status overview (incl. track & trace)
- PDF invoice downloads
Make sure to log in with your business account before placing your order, so you can pay by invoice. High 5!
You can be sure as sugar, we work hard to deliver ASAP. Our delivery times vary, depending on quantity. Oh, and please keep in mind we only deliver to the UK. For international orders switch to the flag of the relevant country.
In most cases, you and your choco should be united within 3-5 working days. For orders more than 500 items click here for a breakdown on delivery times.
As soon as your choco has been shipped, you’ll receive a track & trace link via email. So keep an eye on your inbox to check if your oh-so-sweet package is on its way. You can also check the status of your order in the ‘my orders’ tab in your account.
You placed 2 orders with 2 different delivery times? You might get 2 packages.
For orders up to £20 it’ll cost £4.50
For orders over £20 it’s FREE!
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need help personalising a choco bar? Choco Fans can get in touch using the above form, and businesses with questions about bigger orders can reach our B2B team at
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prefer to call? The line's open Monday to Friday, 11am - 2pm (but not on Bank Holidays).
We've got a Choco Phone for that: +44 20 3787 4135
The line's open Monday to Friday, 11am - 2pm (but not on Bank Holidays).
Are you an agency or wanna sell us something? If you really, truly think we're a good match, get in touch! All we ask is that you email mailuk@tonyschocolonely.com rather than call, as we like to keep the Choco Phone line free for Choco Fans.